Joking aside, many suggestions mentioned in the article merit thoughtful consideration, such as:
- students shouldn’t be expected to read long explanations of tools they may use before they start experimenting with them. They should be rewarded for exploring.
- Offer online services not just through e-mail, but through instant messaging and text messaging, which many students prefer.
- Hold LAN parties in libraries. (These are parties where many people bring their computers to play computer games, especially those involving teams, together.)
- Schedule support services on a 24/7/365 basis, not the hours currently in use at many academic libraries, which were “set in 1963.”
- Remember that students are much less sensitive about privacy issues than earlier generations were and are much more likely to share passwords or access to databases.
- Look for ways to involve digital natives in designing library services and even providing them.