Wednesday, 16 January 2008

Technology helps pro se litigants

The National Center for State Courts recently released a report (pdf here, 122 pages) on Trends in Courts: 2007. The report examines key issues facing the nation's courts and identifies effective ways to handle them. One section of the report , titled " Increasing Access to Justice for the Self-Represented Through Web Technologies " , finds that technological advances in the courts, such as e-filing and e-delivery mechanisms and live-chat features are benefiting pro se litigants. Another section, Using Technology to Improve Customer Service , suggests a number of ways for courts to make things easier for "customers" such as check-in kiosks for defendents.

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