The Thomson Reuters Legal Solutions Blog has a post (authored by Adam Gropper) that gives excellent advice on using good judgment in e-mail communications. The 12 tips are good e-mail practice for lawyers - and everyone else. For example, Tip #4: "Instead of criticizing, finding fault, or complaining, provide solutions (or do not send the e-mail). Treat every e-mail as if the contents could end up on the front page of the New York Times."
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