Wednesday 6 February 2019

Lexis news: chatbots & bubbles are coming

Bob Ambrogi reports on the news from a a Legalweek media briefing he attended- Lexis Advance will soon have "chatbots" guiding our research and "speaking" with users via a chat bubble. He has an iPhone photo of what this will look like. Mr. Ambrogi also spoke with LexisNexis product developers at Legalweek to learn more about the chatbots and how they will be used.
"When the researcher is exploring an unfamiliar area or topic of law (t)he bot can be like an electronic mentor, guiding the researcher to the sources people typically look at for that topic.
We see in the future an interaction with Lexis Advance that is highly conversational,” Pfeifer said. “You ask a question, we present results. The interaction becomes more human-like."

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